Who manufactures our product?

We do. All Wairere Heights bee wax product is formulated and manufactured by our in-house team.

Bee wax or beeswax cream has been around for centuries. Rooted in history, our proprietary formula has a perfect balance between wax and oil allowing our creams to be soft enough without giving you an “oily” look.

Is our product Vegan?

We use two main ingredients: bee wax and natural oil. While some vegans accept the use of bee wax, others do not. Our wax is collected during honey season or during hive checks. Neither process causes any harm to the bees. We can say with confidence that ours is a cruelty free product.

What other ingredients do we use in our creams?

Apart from wax and oil, additional elements are added to the cream to enhance texture or increase its health benefits. These ingredients may include extracts of propolis, ambrosia or local herbs and plants, such as kawakawa, celandine or rosemary. We do not add any preservatives, additives, or artificial flavouring. Only natural ingredients are used in our products.

Does our product have an expiry date?

Yes. Since our creams do not contain preservatives, We recommend a use period of 12 months from the date of manufacture. For best results, we recommend 6 months from the date the package was open.

How do we store the cream?

You can store our product anywhere at room temperature. Avoid direct sunlight. Do not refrigerate since wax reacts to the cold and the cream may be damaged.

Is our cream suitable for everyone?

Bee wax may cause a reaction in someone allergic to other bee products, such as honey. If you have further questions or concerns, please consult with your medical professional.

Why did we choose bee wax for our creams?

Beeswax is a unique organic material with antibacterial and moisture-retaining properties, necessary to protect bee larvae while it is developing inside of the hive.  It takes only 21 days to turn a tiny little cell into a grown-up bee! Very complex and fast transformations are happening. And while baby bee is growing it needs to be moist and be protected against viruses and bacteria. Beeswax is a perfect material for that. Its combination with natural oils offers the same benefits to our skin.

Where can I apply this cream?

Our cream can be used as a face or hand cream, applicable for day or night use and any skin type. Because of the inherent healing properties of bee wax, it can also be used to alleviate sweat rash, burns, and other skin conditions such as acne or eczema. If you have questions or concerns in regards to its medical use, please consult a medical professional.

Does bee wax clog the pores?

No. While the wax works as a natural protective and moisturizing layer, it does not clog pores. It does, however, penetrate the skin slowly and must be allowed time to settle. To avoid the oily look, please apply only a small amount at one time.

Can we do a custom made cream?

Yes. If you are interested in a custom product, please send us a query and we will be happy to assist you.

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What about packaging: is it fully recyclable?

Our goal is to be as environmentally conscious as possible. At this time, we are offering products in recyclable glass jars with recyclable paper labels, which can be easily removed. We will consider other options as they become available to us in order to actively minimize any negative impact on the environment.

To properly recycle our packaging:

• Remove the paper label from the jar.

• Wash the jar with warm soapy water.

• Place the jar and the label in the recycling bin.

• Place the lid into a general waste bin. At this time, there are no facilities in New Zealand to recycle this type of plastic.

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For further questions and queries about the honey please contact us at customercare@wairereheights.co.nz

Wairere Heights team

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